Case Studies


New Mexico Children, Youth
and Families Department
Foster a Future — Adopt a New Mexico Child

In 1999, Cooney, Watson & Associates, Inc. was selected by the New Mexico Children, Youth & Families (CYFD) Department to develop a campaign to recruit prospective foster and adoptive parents. The need was critical – with more than 2,500 children needing foster care on an annual basis and hundreds of children waiting for new adoptive families.

Challenges

  • Overcome pervasive misperceptions about eligibility for becoming a foster/adoptive parent regarding income, home ownership and age

  • Overcome a perception that qualifying as a foster/adoptive parent was a long, difficult process

  • Overcome misperceptions about the type of children needing foster/adoptive homes

  • Educate the public on the very great need for foster/adoptive children

Activities

  • Production of a 30-minute television special, hosted by actor Edward James Olmos, that featured actual adoptive and foster parents in New Mexico talking about their experiences with the New Mexico Children, Youth & Families Dept

  • A series of six public service announcements in English and Spanish that were spun off from the television program and continue to be placed in public service advertising schedules/rotations this year

  • Focus group research among current, potential and former foster/adoptive parents in Albuquerque, Santa Fe, Grants, Gallup, Las Cruces and Roswell. The research revealed barriers and misperceptions among these individuals before they got involved in the program, and suggested improvements to help recruit/retain foster and adoptive parents on an ongoing basis

  • Creation of print materials including a brochure, poster, post card and rack card, in English and Spanish, that could be distributed through CYFD offices, private adoption agencies and at special events such as the New Mexico State Fair

  • Widespread duplication/dissemination of the 30-minute television special for use in recruitment activities and efforts at CYFD offices throughout the state

  • Development of a campaign website (www.cyfd.org) that utilized the same graphics as other materials and included photos and biographical sketches of more than 115 children currently available for adoption. The web site is now updated several times a year.

  • Creation and publication of the Futures adoption magazine, a 56-page book that includes photos and biographical sketches of more than 115 children currently available for adoption which we now update and produce twice a year

  • Assistance in training/development of the existing 1-800-432-2075 hotline that prospective adoptive/foster parents call to ensure leads were being tracked and responded to in a timely basis

  • Development and implementation of the first annual "Foster & Adoptive Family Reunion", which attracted more than 600 members of families involved in the CYFD program to a picnic/party at the New Mexico State Fairgrounds

  • Creation and distribution of a press release to kick off the program that was distributed on a county-by-county basis with figures of children available for adoption by county

Results

Since the campaign was launched, the CYFD reported the following results:

  • Overall inquiries from prospective foster/adoptive parents had increased by 250 percent statewide and more than 400 percent in some targeted regions of the state

  • Visits to the web site have increased by 200 percent

  • The campaign received First Place and a Judge’s Choice Award in the 1999 New Mexico Advertising Federation Addy Awards competiton

blank blank
foster a child

Materials developed
for this campaign:

  • Brochures in English and Spanish
  • Rack cards in English and Spanish
  • Picnic for more than 700 parents and foster children
  • Press conferences
  • 30-minute television special
  • 7 Public service announcements
  • Website
  • Adoption guide