Case Studies

Antibiotics Are Not Always the Answer:

Appropriate Antibiotic Use
Educational Outreach to Public and Providers -
New Mexico Department of Health

Challenges

As widespread use of antibiotics has increased, bacteria’s resistance to them has grown. Cooney Watson and Associates was contracted by the Department of Health to produce an educational campaign that would be culturally appropriate, with materials for parents of young children as well as family practice physicians and pediatricians to educate them on their respective roles in the appropriate use of antibiotics.

Activities

Prior to developing the campaign, two sets of intercept interviews were conducted to include Hispanic, Native American and Anglo populations – primarily with parents of young children. Other activities included:

  • The New Mexico Medical Review Association conducted a statewide written survey among pediatricians, targeting physicians in the Albuquerque, Gallup, Shiprock and Las Cruces areas.
  • Program staff reviewed existing educational materials and educational activities available through the Centers for Disease Control and Prevention.  Appropriateness of these materials to New Mexico’s target audiences was assessed based on cultural/ spiritual beliefs and literacy levels. Because the national campaign utilized an owl – the symbol of death in Navajo culture – CWA had to create a New Mexico-specific campaign. 
  • Materials produced included a tri-fold brochure (English and Spanish), single-panel rack cards (English and Spanish); stickers, and radio and television announcements in English and Spanish.
  • Innovative materials such as puppets were used in the television spots because they had an appeal across multiple cultures.
  • Partners such as Walgreen’s and Rite-Aid pharmacies were enlisted to distribute the rack cards (with special emphasis on putting them out in pharmacies during flu season). 
  • “Kits” consisting of brochures, stickers, etc. were mailed to every family practice physician and pediatrician in the state working with committees of the New Mexico Medical Society.
blank

Materials developed
for this campaign:

    Keeping Kids Healthy in School
  • Brochure
  • Rack Cards
  • Stickers
  • Radio and television
    announcements in
    English and Spanish
  • Puppets
  • Posters
  • DVD
blank